Anonymous
map-marker Germantown, Maryland

Car Rental Scam

While tring to rent a car in Maui i saw an ad for "discount car rental" I put in the dates we were going to be in Hawaii found the car we wanted. No matter what i did i could not get the price advertised on there web site. So next I call the car rental company which happen to be "Thrifty Car Rental" and was told that those cars were sold out for the date we wanted so I changed dates and guess what, sold out again. They WERE available if i wanted to spend $1000 a week rather than there advertised price of $277 a week. This is some sort of scam the rental companys use to upgrade you or to rent something you have your heart set for and just *** the bullet and rent it. I REFUSE to be blackmailed by Car rental companys. If you advertise a price then agree to what you said. Not have one ONE at that price.
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Loss:
$700
2 comments
Guest

It sounds like the issue is with Thrifty nor Discount Hawaii Car Rentals.

I have used Discount Hawaii Car Rental many times also for Florida (Discount Florida Car Rental) I always get great service.

It was suggested to me from an agent on the phone Thrifty is a poor choice for service, so I choose Enterprise.

But I always book through Discount Hawaii Car Rental because I know they have my back, if there is a problem.

Guest

I used Discount Hawaii Car Rental every year for many years. They always try to get me the best deal.

This year, there are a lot of sold out cars already for January/February - so I am glad I booked early and got what I wanted. This company has always been nothing but honest and up front with me.

I would recommend them to anyone. don't see where it is their fault the car companies are all sold out of cars??????

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